Overview
Back-office teams run on a mixture of ERP data, spreadsheets, and email approvals. The official records are never the full story.
Centi reconstructs the actual workflow behind invoices, reconciliations, and approvals so teams can eliminate the manual loops that slow close and cash decisions.
Where Value Gets Stuck
- Invoice approvals and exceptions bounce between inboxes and systems with little visibility.
- Month-end close is delayed by manual reconciliations across multiple data sources.
- Cross-team dependencies make finance waits the last mile for many decisions.
Use Cases
AP invoice processing and exception loops
High-cost, manual invoice handling hides in approvals and exception resolution rather than in the ERP itself.
APQC data cited by CFO.com shows a median AP processing cost of $5.83 per invoice, with bottom-quartile performers spending $10 or more.[1]
How Centi helps
- Trace every invoice touchpoint across email, approvals, and ERP updates.
- Automate routing and follow-ups for stalled approvals and missing data.
Outcome
- Lower handling costs by removing manual follow-up cycles.
- Fewer late invoices and clearer accountability for exceptions.
Month-end close reconciliation
Close timelines are slowed by fragmented data and manual reconciliation steps spread across teams.
CFO.com reports that 50% of finance teams take 6+ business days to close, with reconciliations consuming 20-50 hours per month.[2]
How Centi helps
- Connect reconciliation artifacts, emails, and ERP exports into a single audit trail.
- Use agents to summarize variances and route exceptions to owners.
Outcome
- Faster closes with fewer manual reconciliations.
- Reduced time spent explaining mismatches.
Cross-team dependency bottlenecks
Finance waits on other departments for data and approvals, creating delays that are hard to trace.
CFO.com notes that cross-team dependencies are a top blocker in month-end close performance.[2]
How Centi helps
- Map dependency chains and highlight the exact handoffs that stall finance workflows.
- Automate follow-ups and escalation rules tied to SLA expectations.
Outcome
- Fewer end-of-month surprises.
- Clear ownership for critical handoffs.
How Centi Helps
Capture the decision trail
Ingest ERP records, spreadsheets, and the email approvals that fill in the real workflow.
Explain hidden delays
Centi surfaces where exceptions repeat and why approvals stall.
Automate the loop
Agents handle follow-ups, approvals, and variance explanations with clear audit trails.
What You Get
- Approval and reconciliation maps with evidence-backed bottlenecks.
- Exception playbooks for common invoice and close issues.
- Automation specs for repeatable finance workflows.
Ready to see it in your operation?
We run a focused pilot on the workflows that matter most. You get an evidence‑backed process review and a prioritized automation plan.
Book a walkthrough